Returns & Exchanges
At Sixpenny, we want you to love your home as much as we do, which is why we offer a 30-day window for returns and exchanges on all eligible furniture and decor. If a piece doesn't fit your space perfectly, we will work with you to find a solution or provide a refund minus applicable shipping fees.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our Guest Experience team within 30 days of delivery to start your return or exchange process.
- 2.Prepare the Item
Ensure all items are in their original condition and, if possible, original packaging; our team will coordinate with you if professional repacking is required.
- 3.Schedule a Pickup
For larger furniture pieces, we will coordinate with our specialized freight partners to schedule a convenient time for home collection.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7 to 10 business days.